Sriharsha Manne

SUMMARY 10+ years in Cruise/Airlines/Security/BPO/Film Production/Costume Designer and still willing to learn and explore the new challenges. Work History Associate Director Puri Connects 10/2018 to Present. Working as associate director for Puri Jagannath Films "iSMART SHANKAR" & "Fighter" Show Producer 4/2017 to 8/2018. Tamada Media- Hyderabad Stage Crew 11/2015 to 7/2016. P&O Cruises- UK * Set up of variety of entertainment including bands, guest lecturer's, cabaret shows, deck activities, musical programmes. * Cleaning and maintenance of equipment, regular loading/off loading of new equipment. * Assisting with building of stage scenery. Associate Director 10/2011 to Present. Sun Touch Productions- Hyderabad * Coordinated materials for film festivals and awards. * Oversaw all phases of video production for [ENTE, NAA BANGAARU TALLI, RAKTHAM, PATNAGAR] from pre- to post-production. * Created shot lists, booked talent and locations and prepared the location and set for shooting. * Researched, developed and pitched stories that reflected the unique sensibilities for ad films. * Operated a camera for behind-the-scenes shoots. * Supervised the post-production process, including editing, dubbing. * Handled online social media campaigns for films on Facebook and YouTube Analyst-CE 04/2014 to 10/2015. Google Maps under Global Logic Technologies Ltd- Hyderabad Senior Technical Support Associate 04/2013 to 02/2014 Tech Mahindra- Hyderabad * Managed call flow and responded to technical support needs of customers. * Resolved customer issues in a clear, courteous and straightforward manner. * Demonstrated professionalism and courtesy with customers at all times. * Identified and solved technical issues with a variety of diagnostic tools. * Followed up with clients to ensure optimal customer satisfaction. Guest Services Agent 04/2008 to 10/2011 Kingfisher Airlines - Hyderabad * Establish quality atmosphere at work place by delivering consistent quality service, which complies with agreed Service Standard, and Standard Operating Procedures in-order to achieve Guest satisfaction and reduce complaints related to service failure or attitude. * To provide consistent quality service to the Guests at any designated area (Check-in, Boarding Gates, and Ramp) in line with agreed Service Standards and Standard Operating Procedures. * Maintain safety and security by consistently applying the Company's Safety Policy and security standard while executing their duties. * Being proactive in assisting co-workers and seniors in specific Guest service activities. Education BBA: Tourism, Hospitality & Management 2008 National Institute of Tourism & Hospitality Management (NITHM) Accomplishments & Work * Best Associate within 3 months of joining Tech Mahindra. * Cleared multiple customer service training conducted by Kingfisher Airlines Learning & Development Center. * Cleared AVSEC training conducted by Bureau of Civil Aviation Security. * Letter of appreciation for customer service provided to delegates of 93rd Indian ScienceCongress. * Letter of appreciation for customer service provided to delegates of 39th Asian DevelopmentBank (ADB) Annual Meeting. * Letter of appreciation for customer service provided to delegates of 58th International Astronautical Congress. * Letter of appreciation for customer service provided to delegates of 4th CISM Military World Games. * Directed a 13 episodes web series for Jujubi Tv Additional Information * Date Of Birth: 19 Nov 1987 * Nationality: Indian * Languages Known: English, Hindi, Telugu, Tamil, Malayalam.